Online Customer Sales Intern (Mandiri) - Bali

Join FIN CORP INDONESIA as an Online Customer Sales Intern in beautiful Bali! This is a unique opportunity to gain hands-on experience in digital customer engagement, sales support, and relationship management while contributing to a dynamic financial services team. In this role, you'll be responsible for managing online customer interactions, providing sales support, and ensuring customer satisfaction through various digital platforms. This internship offers a great chance to learn and grow in a supportive environment, with opportunities to develop your skills in customer service, sales, and digital engagement.

As an Online Customer Sales Intern at FIN CORP INDONESIA, you'll be part of a team dedicated to delivering exceptional customer experiences. You'll use tools like Salesforce, Zendesk, and HubSpot to manage customer interactions, track sales performance, and provide timely support. This role is perfect for someone looking to build a career in customer service, sales, or digital engagement, with a strong focus on customer satisfaction and relationship management.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage and respond to customer inquiries and complaints via email, live chat, and social media.
• Provide sales support and assistance to customers, ensuring they have a positive experience.
• Use Salesforce and other CRM tools to track customer interactions and sales performance.
• Collaborate with the sales team to ensure customer needs are met and sales targets are achieved.
• Assist in the development and implementation of customer engagement strategies.
• Monitor and analyze customer feedback to identify areas for improvement.
• Participate in team meetings and contribute to the development of customer service best practices.
• Maintain a high level of customer satisfaction and ensure all interactions are professional and courteous.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Currently pursuing a degree in Business Administration, Marketing, or a related field.
• Proven experience in customer service, sales, or digital engagement is a plus.
• Familiarity with CRM tools like Salesforce, Zendesk, or HubSpot is required.
• Strong communication and interpersonal skills.
• Ability to work well in a team and independently.
• Proficiency in English, both written and spoken.
• Enthusiasm for learning and developing new skills.
• Availability to work in Bali for the duration of the internship.

🛠️ Keahlian

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